Shipping Policy
Shipping Policy
Processing time
Orders are processed within 1–2 business days (Monday–Friday). You’ll receive a tracking email as soon as your order ships.
Shipping rates & delivery
- Standard shipping (US): Free on orders $39+, otherwise $4.95. 3–7 business days.
- Express shipping (US): $9.95. 2–3 business days.
- International: $14.95–24.95 depending on destination. 7–21 business days.
Tracking
Once your order ships, you’ll receive an email with a tracking link. Tracking updates within 24–48 hours.
Lost or delayed packages
If your package is delayed beyond the estimated window, contact hello@renime.com with your order number and we’ll investigate.
Customs & duties
International customers are responsible for customs and import duties. These are not reflected at checkout and are charged by your local carrier.